Job Description

Posted 1 week ago

IT Support Engineer

Location: Reading

Salary: Up to £30,000 per annum DOE

Benefits:

* Competitive salary.
* Career development opportunities.
* Relevant certifications paid for Annually!
* Pension scheme and health insurance.
* Flexible working hours.
* Employee discounts.
* Supportive work environment.

Are you passionate about IT and looking to kickstart your career in a dynamic environment? We are seeking an enthusiastic IT Support Engineer to join our team.

Responsibilities:

* Provide technical support to users via phone, email, and in person.
* Troubleshoot hardware, software, and network issues.
* Install, configure, and maintain IT systems and applications, including Windows and macOS operating systems, Active Directory, Office 365, VMware, Cisco technologies, and Veeam backup solutions.
* Assist with IT projects and upgrades.
* Maintain accurate records of support requests and resolutions.
* Collaborate with team members to improve IT processes.

Essential Skills:

* Strong communication and customer service skills.
* Solid understanding of IT hardware, software, and networking concepts.
* Experience with relevant technologies.
* Ability to prioritize and manage multiple tasks effectively.
* Problem-solving skills with a proactive approach.
* Relevant IT certifications desirable.

Apply now by sending your CV to (url removed)

Skills: