Job Description

Posted 2 hours ago

Our client based in the heart of Godalming is seeking an IT Support Technician to join their growing IT department. As a Support Technician you will be responsible for supporting basic network tasks and configuring software, as the successful candidate develops in the role they will have opportunities to work on more complex tasks such as hardware planning, IT management and programming.

Company Benefits:

25 days’ annual leave and Flexitime

5% pension contribution

BUPA healthcare

Life cover

Key Responsibilities:

Setting up workstations, printers, and scanners

Configuring software

Providing technical support to end-users

Managing user accounts via Active Directory

Troubleshooting and resolving hardware and software issues

Supporting basic network tasks (DNS, DHCP)

Hardware planning

IT management

Programming

Experience and Skills Requirements:

1-2 years of experience in IT support or a similar field is required.

While not mandatory, any Microsoft Certified qualification or relevant IT certifications (e.g., CompTIA A+) would be advantageous.

Windows 10/11

PCs and Laptops (configuration and setup)

Hardware troubleshooting

Active Directory

Windows Server administration

Microsoft Office Suite

Office 365 (Microsoft 365) administration

Basic networking knowledge (DNS, DHCP)

PowerShell scripting

VMWare

Backup solutions (Veeam)

Mobile Device Management (Intune)

Strong communication and teamwork skills

A positive attitude and a good sense of humour

Self-motivated, with a proactive approach to learning and problem-solving

A desire to grow within the company and contribute to the development of IT systems

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted

Skills: