We are SCC – Specialist Computer Centres . We provide business continuity break/fix repair services to an ever increasing customer base , which has resulted in a real career opportunity for a talented IT Field Support Engineer to provide cover to our customers within the North East region .
You will be delivering an effective and efficient customer focused service to all SCC clients by meeting service level agreements and exceeding customer expectations .
Main duties will include :
* Repair and maintain hardware pc's , laptops , printers , Epos and associated peripherals .
* Replacement of equipment .
* Provide full technical support to the customer .
* Deliver parts and equipment to site as required in line with contractual agreements .
* Communicate with resource control on a a regular basis .
* To attend calls in a timely manner via PDA .
We are looking for :
* Experience gained in an IT field engineering / support role .
* Excellent communication and interpersonal skills .
* Must be professional and presentable at all times.
* Experienced in server , desktop , laptop , printer repair .
* Operating system knowledge
* Full , clean driving license
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To apply for this job please visit the following URL: https://itjobpro.co.uk/110342 →