Job Description

Posted 2 hours ago

Job Title: IT Support Assistant

Location: Acton

Salary: Competitive: on application, based on experience and skills

Job Type: Full time permanent – This role will suit candidates looking for long-term employment

About us:

Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills.

About the role:

This position serves as an Assistant to the IT department. The main duties and specific roles include:

1st Line Office PC Hardware & Software Support
Ad Hoc IT Related Project Work
Candidates must be prepared to be flexible and work temporarily in other areas of the business when the need arises.About you:

Candidates must have the unrestricted right to work in the UK. Training is provided for the right candidate. The following requirements are essential:

A minimum of 18 months of working experience with the following requirements
Any 1st and 2nd line PC support experience
Microsoft Office (especially with Excel)
Command/Shell scriptingExperience (or an active interest) in any of the following would be ideal:

Excel workbook formula optimising and/or macro debugging
Script Writing (e.g. JavaScript, Python, PowerShell, etc)
SQL query writingUseful skills and experience include:

Microsoft Azure
Microsoft SharePoint
Microsoft Entra ID
Oracle NetSuite, particularly SuiteScript
Microsoft SQL Server administration and query writing
JavaScript
FreemarkerWhat we offer:

28 days of holidays (including bank holidays) increasing with service
Purchase of Clearspring products at 50% discount from retail price
Auto Enrolment Company Pension Plan
A bonus may be paid to all team members annually, based on the profitability of the company.
Cooking facility to prepare lunchesAdditional Information:

Probation Period: 6 months
Starting Date: Immediate
Location Note: Fully office-based at our Acton office (W3 7QE)
Working Hours: Monday – Friday, 8:30 – 17:30 (1 hour unpaid lunch break)
Reporting to: IT managerPlease click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; 1st Line Support, 2nd Line Support, IT Desktop Support, ICT Technician, Helpdesk Analyst, Technical Support Assistant, or Junior IT Engineer may also be considered for this role