Job Description

Posted 3 weeks ago

IT Support Engineer – GDP 28000

Role: IT Support Engineer

Location: Walsall

Salary: Up to £28k

We're seeking an IT Support Assistant to join our firm's IT team on a full-time, permanent basis. At our firm, we prioritize having robust IT systems and infrastructure and consistently invest in them.

This new role involves assisting the IT Manager in network and desktop support, as well as contributing to ongoing development projects across all branch offices. Responsibilities include providing support to internal staff and support teams, addressing queries or issues such as hardware problems with laptops or desktops, phone systems, desktop or Windows issues, server maintenance, patching, and mobile phone support.

Candidates should have a minimum of 1 year of experience in an IT Support or IT Administration role, with knowledge in the following areas:

The Profile:

* Microsoft 365 and Office 365, including associated packages.
* Microsoft Teams administration.
* Windows Desktop Operating systems.
* Microsoft Server 2016 onwards administration.
* Installation and maintenance of Desktops, Laptops, and Servers.
* Exposure to and knowledge of Virtualization environments.
* Enterprise WiFi administration.
* Local and cloud backup systems.
* Systems security.
* Knowledge of network infrastructures.

Desirable skills:

* Familiarity with some Linux Servers administration.
* Firewall Administration and connectivity.
* VOIP telephony administration.
* Exposure to MS SQL administration.
* MDM and mobile device setup/administration.
* Email Filtering.
* RMM/MSP software.

Excellent interpersonal communication skills are essential, with the ability to build and maintain relationships with stakeholders at all levels of the business.

If you think you could be a good fit for the role, either apply directly or send your full CV to Connor . Thomas @ intechnologygroup . com.

Windows – Office 365 – Teams – Microsoft Servers – Desktops – Laptops – Servers – Virtualization – WiFi – Cloud Back Ups – Network – Firewall – VOIP – SQL – MDM – RMM – MSP.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy