Job Description

Posted 3 hours ago

IT Support Analyst

Location: Fife
Salary: £30,000-£35,000 per annum + up to 15% non-contractual bonus
Working Arrangements: 4 days on site, 1 day from home – 14:00 finish on a Friday.

About the Company

We are working with a highly successful business in Fife, with around 100 users across desktops and terminals. The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects.

Role Overview

We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms.

Key Responsibilities

Provide day-to-day IT support for approximately 100 users (desktop and terminals)

Manage user accounts, permissions, and access across systems

Support Office applications and ERP systems, including troubleshooting and user guidance

Run ad hoc data queries and assist with reporting

Assist with IT projects and initiatives as required

Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations

Required Skills & Experience

Basic SQL experience for data queries

Knowledge of Active Directory and Azure

Experience or familiarity with ERP systems (Dynamics NAV preferred)

Strong problem-solving skills and ability to work independently in a small team

Excellent communication skills for interacting with users across the business

Benefits

Early finish on Fridays
1 day of your choice working from home
7% Pension contributions
15% discretionary bonus
Excellent work/life balance
AND MUCH MORE…..Are you keen on finding out more about this brilliant role? Please hit APPLY TODAY