IT Support Analyst

Full Time Dartford Kent IT Job Pro UK

IT Support Analyst


£22,000 – £28,000 per annum


Full Time

Technical Environment: Windows Server, Active Directory, Exchange, Microsoft Office 365, MS Office Programs (Word, Excel, Outlook, PowerPoint, etc.)

Do you enjoy providing 1st and 2nd Line support?

Are you looking for a new PERMANENT opportunity?

Looking for a role with progression opportunities?


This is an exciting opportunity for an experienced Service Desk Analyst to work with our fantastic client!

You can expect to be:

Providing 1st and 2nd line desktop support
Resolving issues and escalating to 3rd line when necessary
Logging tickets and keeping detailed, accurate records
Diagnosing and solving computer hardware and software faults
Installing and configuring computer software, hardware, networks, systems, printers and scanners
Setting up accounts
Repairing equipment, replacing parts where necessary

The successful candidate will:

Be experienced providing both 1st and 2nd line support
Possess a 'can-do' attitude
Be an effective, confident communicator
Be experienced using various technologies, including Active Directory (AD), Windows Server and Microsoft Exchange

This is a rare and exciting opportunity to work for a fantastic employer. You will have the opportunities to learn and develop well as having progression opportunities within the company. This is the ideal opportunity for somebody who is in the early stages of their IT Career who is keen to secure a role where they can learn and grow.


This role is being handled by Beth Floyd for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far

To apply for this job please visit