My client are a NetSuite end user looking to expand their IT team due to recent growth.
This role requires you to take overall accountability for ensuring that the software systems and IT infrastructure are robust and meet the needs of the business both now and in the future. You will manage relationships with key IT suppliers ensuring service is delivered within budget and in line with quality standards and departmental needs and utilise software to improve operational efficiency and data accuracy among other duties.
Role & Responsibilities
Manage a fluctuating workload and prioritise to ensure that internal and external customers' expectations are met
Participate fully in operational meetings and influence wider business processes by asking the right questions at the right time
Understand the risk profile within IT and work with the Finance Director to manage these risks
Participate in Company strategy and deliver an IT strategy that supports the overall objectives
Plan projects, communicate progress and work with project teams to deliver on time, in full and on budget
Ensure each member of the team is provided with the appropriate level of support and training to drive their interpersonal and technical development
Carry out regular 1:1s and bi-annual Personal Development Reviews with the team to drive performance and engagement
Support the wider management team in understanding and getting the best out of our IT systems
Co-ordinate IT support, training, and orientation to maximise efficiency in users across the businessSkills & Qualifications
An effective communicator who can explain complex concepts to an audience of wide skill levels
Highly motivated with a positive attitude and solutions-based approach to problem solving
Confident decision-maker, organised and diligent with high personal standards of integrity
Strong project management skills with effective results focus within an information systems environment
Ability to be flexible and work hard, both independently and as part of a team, in a high pressure on-call environment with changing priorities
Be commercially aware with a customer centric approach
Ability to present to Board and senior managementPreferable
Experience of supervision or management of people
Experience of working in a subsidiary of a PLC
Experience of working with cloud based infrastructure such as Azure as well as local infrastructures
Worked in a business running a CRM/ERP system such as SAP, Dynamics or NetSuite
Experience of successfully managing projects using 3rd party vendorsBenefits
Non contractual yearly Senior Managers bonus up to 10% of salary based on performance.
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