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IT Helpdesk & Systems Engineer

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Job Description

IT Helpdesk & Systems Engineer

West Sussex

£30,000 – £32,000 (DOE) + Company Benefits

Permanent

Currently recruiting for the world’s leading independent manufacturer, that are seeking an IT Helpdesk & Systems Engineer to join their busy service desk team. You will be required to work on both local and corporate IT projects under the supervision of the IT Manager.

As the IT Helpdesk & Systems Engineer, you will be responsible for collaborating with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs.

Sound interesting? Read on…

As the IT Helpdesk & Systems Engineer you will provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required.

Responsibilities:

* Maintain, manage, and develop all aspects of the IT systems and network infrastructure for UK and Germany facilities in conjunction with and approved by Corporate IT

* Ensure all Hardware and Software is asset managed and all software licensing is legally compliant.

* Maintain backup and recovery solution with weekly verification, validation, and following corporate data backup requirements.

* Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software applications.

* Manage and maintain VMWare server infrastructure and SAN in conjunction with and approved by Corporate IT.

Key Skills:

* Hands on helpdesk exp (1st & 2nd line).

* All Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint, SQL Server and SRS Reporting Services, CRM, and Microsoft Teams.

* Strong understanding of: AD Users and Computers, AD Sites and Services, AD Domains and Trusts, GPO, Microsoft DHCP, and DNS.

* Experience with VOIP and Microsoft Teams Phone Systems.

* Hardware solutions including SAN, Servers, Desktops, and Laptops.

* Strong experience in VMWare administration.

** Due to the nature of the position, you must hold a full drivers license and have access to a vehicle. The role is 100% office based in West Sussex.

Company Benefits:

* 3% Pension Contribution

* Life Insurance 3* Salary

* 25 Days Holiday

* Profit share scheme

* Healthcare cash plan

* Onsite parking

* Excellent career path with training and development opportunities

Interested?
Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.

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