Job Description

Posted 4 weeks ago

This trainee role within an IT Support company offers a structured introduction to IT support and digital customer service. You will help support business users with everyday IT issues while building the foundation for a long-term career in the IT sector.

Duties:

* Act as first-line support for IT-related queries

* Assist users with basic troubleshooting of hardware and software

* Update and manage support tickets

* Communicate clearly with customers and internal teams

* Learn IT support tools and best practices

CANDIDATE REQUIREMENTS

* Interest in IT, technology, or digital careers

* Confident communication skills

* Basic IT knowledge or personal use of technology

* Reliable, punctual, and eager to learn

* No previous IT experience required