Job Description

Posted 2 weeks ago

IT Infrastructure Engineer

Location: Telford

Our client is recruiting for an IT Infrastructure Engineer to join their team in Telford. In this role, you will play a pivotal part in maintaining and enhancing their LANs and WAN infrastructure. Additionally, you will contribute to various infrastructure and desktop projects, in line with continuous improvement initiatives. Collaboration with teams across Supply Chain, Manufacturing, Sales, Distribution, and Finance will be key to supporting daily operations. Moreover, you will champion cyber-security awareness and promote the secure and efficient use of ICT systems.

There is an element of on-call with this role – approx. 1 week in 8. Calls are infrequent and an allowance is paid for this.

Key Experiences and Skills Required:

* Proficiency in Microsoft Server and Azure administration.

* Experience with Hyper-V standalone and cluster virtualization.

* Familiarity with Storage Area Networks (SANs) such as Dell EqualLogic and SC Series.

* Knowledge of backup solutions like Quest Rapid Recovery and Druva.

* Competence in endpoint security and response (e.g., Crowdstrike) and Mobile Device Management.

* Strong grasp of Microsoft Active Directory, group policy administration, PowerShell scripting, and TCP/IP networking.

* Understanding of E-Mail Security (e.g., Mimecast) and MS Office 365 configuration/administration.

* Cybersecurity awareness and incident response expertise.

* Experience in disaster recovery testing, user training, and technical documentation creation.

* Possession of a Full Driving License.

About the role

* This person will maintain & support the infrastructure, including WAN Firewalls, LANs, and remote access services.

* Oversee support of servers, Hyper-V virtual server environment, Storage Area Network, and backup environment.

* Manage Microsoft Exchange, Microsoft 365, and Azure environments.

* Collaborate with third-party contractors/consultancies for infrastructure-related tasks.

* Support the ICT Helpdesk function, ensuring user requests are resolved within agreed service levels.

* Conduct root cause analysis of Helpdesk requests and identify opportunities for improvement.

* Undertake additional tasks/projects as required.

If you are a proactive and results-focused individual with a passion for IT infrastructure and support, we invite you to apply for this exciting opportunity. There’s a great career path on offer including the opportunity to progress into some of the key fields of growth such as Cyber security and Cloud Engineering. Interested? Send your CV Now