Job Description

Posted 3 days ago

Role: ICT Business Partner

Location: Hybrid – WFH plus travel to Oxfordshire and other sites a few days per week.

Salary: £49,800K + a comprehensive range of Employee Benefits, (including excellent Pension, and a wide range of travel and shopping discounts)

Key Skills: Business Relationship Manager / Service Delivery Manager experience, bridging the gap between Business Units and ICT. Technology road mapping, driving User Experience, writing Business Cases, Information Governance and Assurance

Why Apply: This is a great opportunity to join a high-profile Government organisation where you will be bringing your extensive ICT background and ability to discover, analyse, document and drive forward key ICT projects in partnership with key stakeholders so that each Business Unit's ICT needs are met and ICT is optimised at every opportunity.

Our Client: Our Client is government organisation delivering essential services at a local level. They are a technology driven organisation, embracing a wide range of transformation projects to drive continuous improvement in all their operational areas.

The Role: (summary)

Work with the Senior Business Partner to manage relationships with key stakeholders across a variety of Business Units and at varying stages of ICT projects. Support documenting business cases to driving discovery, project funding, initiation, development and implementation through to benefits realisation and User Experience reporting.
Identify gaps / business needs and fully document
Build ICT technology roadmap awareness across the organisation
Check information Governance, Assurance and Accessibility
Understand project costs and subsequent lifecycle costs
Liaise with Technical Architects to check High Level Design

The successful candidate will be able to demonstrate:

Essential:

5+ years in ICT management / service delivery / solutions
2+ years in similar role as Business Relationship Manager / ICT Business Partner / ICT Service Manager etc., where you have bridged the gap between Business Units and ICT functions
Subject Matter Expert in Business Improvement Techniques for streamlining business processes. Ie. error-proofing, value added assessment, process cycle time reduction, future-proofing, resilience, reliability, cost effectiveness etc.
Excellent relationship building skills with stakeholders
ITIL best practise, ideally v3 or v.4 ITIL certified , (BRMP is desirable but not essential)
Strong desire to drive User Experience at all times and awareness of the User Journey throughout all new business cases / projects
Good supplier management skills.
Strong verbal and written communication skills to liaise confidently across the team and a wide variety of stakeholders.
Demonstrable understanding and experience with associated ICT costs and ability to drive effective solutions based on improved services, cost-efficiency and benefits realisation
Energy and drive to engage with all key stakeholders and deliver the best ICT solutions to each business need
5+ years UK residency, (with no extended periods outside of the UK), in order to meet the necessary level of security vetting required.** You will need to be able to demonstrate that you have lived and worked in the UK for the last 5 years in order to meet the security vetting required for this role

Skills: