Head Of IT
Job Description
The Head of IT plays a critical role in ensuring the efficiency and security of the IT infrastructure. Leading a team of Technical Specialists, the post holder is responsible for strategic planning and execution in this domain, including cyber security standards.
Key Accountabilities:
* Develop and implement IT strategies aligning with organisational objectives.
* Lead IT development initiatives, researching and recommending new technologies.
* Ensure network security and compliance with standards like Cyber Essentials and PCI DSS.
* Collaborate with senior management and departments to address operational IT needs.
* Enhance IT service by proposing improvements and supporting colleagues.
* Manage IT health and safety, including risk assessments and disaster recovery planning.
* Review IT infrastructure to support operational needs and proposed upgrades.
* Manage multiple systems and technologies deployed in medium-to-large organisations.
* Motivate and manage team performance, conducting regular reviews.
* Implement best-practice processes in incident management and change control.
* Provide technical expertise for incidents and support requests.
* Manage the IT budget effectively, including tracking and financial reporting.
* Maximize revenue-generating opportunities for the organisation.
* Develop and communicate the organisation's IT strategy across departments.
* Manage vendors, negotiate contracts, and ensure service level agreements.
* Build strong work relationships internally and externally.
* Promote effective project management processes within the team.
* Act as IT stakeholder in cross-departmental projects.
* Oversee IT projects as Project Manager, developing and reviewing infrastructure expansion designs.
Key Experience, Skills, and Criteria:
* Minimum 5 years' IT industry experience, with technical and team management experience.
* Ability to manage effectively during periods of change is advantageous
Job Summary
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