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Field Service Engineer

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Job Description

Role: Field Hardware Engineer
Location: Wolverhampton
Salary: £35,000

Are you a skilled technician with a passion for problem-solving and a knack for fixing hardware issues? We're on the lookout for a talented Field-Based Hardware Engineer to join our team and provide top-notch repair services across the Midlands region of England.

Why Choose Us?

Exciting Field Work: Embark on a dynamic journey as you travel across the picturesque Midlands, tackling hardware challenges and providing essential repair services.
Diverse Portfolio: From PCs and laptops to printers, copiers, and fax machines, you'll encounter a wide range of devices, keeping each day fresh and engaging.
Supportive Team Environment: Join a team of dedicated professionals who value collaboration, innovation, and a shared commitment to excellence.
Competitive Compensation: Enjoy a competitive salary package, along with additional benefits and opportunities for career growth and advancement.Key Responsibilities:

Diagnose and repair hardware issues on PCs, laptops, printers, copiers, and fax machines, both on-site and remotely.
Conduct routine maintenance and preventive servicing to ensure optimal performance and longevity of equipment.
Provide technical support and guidance to customers, answering inquiries and troubleshooting issues effectively.
Document all service activities, including repairs performed, parts used, and customer interactions, to maintain accurate records.
Collaborate with internal teams to escalate complex issues and identify opportunities for process improvement.Qualifications:

Proven experience in hardware repair and troubleshooting, with expertise in diagnosing and fixing issues across various devices.
Strong knowledge of PC and laptop components, as well as experience with printer, copier, and fax machine maintenance.
Excellent problem-solving skills and attention to detail, with the ability to work independently and prioritize tasks effectively.
Outstanding customer service and communication skills, with a friendly and approachable demeanour.
Full UK driving license and willingness to travel extensively within the Midlands region.Ready to Make Your Mark in the Field?
If you're ready to roll up your sleeves and embark on an exciting journey as a Field-Based Hardware Engineer, we want to hear from you! Apply now and take the next step towards a rewarding career with us.

Join our team and be a driving force in keeping technology running smoothly across the Midlands!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy

Job Summary

Wolverhampton, West Midlands Location
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