Job Description

Posted 23 hours ago

Device Management Engineer

Join our client's fast-growing business as a Device Management Engineer. You'll manage and administer over 12,000 devices, handling escalated incidents, software deployments, and day-to-day device administration.

Key Responsibilities:

Incident Management: Resolve device-related incidents escalated by the IT Service Desk.

Device Administration: Manage devices, including anti-virus, application deployment, and group policy.

OS Maintenance: Maintain and deploy operating system images.

Application Deployment: Package and deploy enterprise applications securely.

Service Promotion: Advocate for services like Office 365 and Adobe Creative Cloud.

On-site Support: Assist with device installations, including occasional travel.

Requirements:

Device Management Experience: Microsoft, Android, or Apple devices in an enterprise setting.

Technical Skills: Experience with Jamf, Soti, or SCCM/MECM, as well as mobile device management.

Application Packaging: Knowledge of packaging techniques and deployment methods.

Office 365: Experience supporting Office 365.

Networking: Understanding of DNS and DHCP.

Security Applications: Familiarity with enterprise anti-virus products.

Asset Management: Knowledge of asset management for hardware and software.

Skills:

Problem-Solving: Strong IT problem-solving skills.

Communication: Excellent verbal and written communication skills.

Organisation: Ability to prioritise and manage multiple tasks.

Pressure Handling: Work well under pressure.

Interpersonal: Relate to a broad spectrum of individuals.

ITIL Experience: Understanding of ITIL processes.

Benefits:

Training and Development budgets

Flexible working

Discount Card with various shops

Ready for a new challenge? Apply now to join a supportive and innovative team!

Device Management Engineer

Skills: