Desktop Support Engineer

Full Time Northampton Northamptonshire IT Job Pro UK

Desktop Support Engineer, Northampton (flexible working) – £26K – £29K

A well-known brand in Northampton is recruiting for a Desktop Support Engineer to join their technical team. The role will be focused on managing, deployment and maintenance of the internal infrastructure and providing end user support for their user base.

This role will be part of a small close-knit team managing more than 500 users across multiple sites / home workers. (This role will offer flexible / agile working beyond the pandemic)

In the role, the Desktop Support Engineer will be supporting a windows environment working with desktops, laptops, tablets, telephony systems and smart phones. In addition, you will be communication, managing and influencing colleagues and stakeholders at all levels including VIP customers. There will be a split of remote and face to face support as well as coordination with 3rd party suppliers and vendors.

Essential Experience:

2 years + experience working in a technical support environment, supporting end users both remotely and face to face
Proven track record of working within an ITIL environment and using ITSM systems
Excellent communication and a natural ability to liaise with users of all levels (tech and non technical)
Expertise within Microsoft desktop products – Windows 10, MS Office (Apply online only), Exchange, Office 365 and Teams
Familiar with SCCM and Intune
Understanding of Windows server administration (Apply online only))
Basic networking troubleshooting ability and disaster recovery
If you have the above technical skills and want to be part of a small team and have exposure to a wide range of technologies and projects this could be a great opportunity for you.

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Danielle Keegan, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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