
Customer Support
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Job Description
Experience in a customer-facing role (mandatory);
* Experience with SaaS (Software as a Service) solutions is a plus (not mandatory);
* Experience with CRM & ERP systems – Salesforce and SAP would be preferred (not mandatory);
* Strong communication and listening skills;
* Well-developed time management and prioritization skills;
* Structured “can-do” approach to open matters and tasks in a demanding environment;
* Methodical and conscientious documentation skills;
Willingness to develop while identifying opportunities over self-reflection
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