Job Description

Posted 2 weeks ago

We have an exciting opportunity available for a Core Network Engineer – ITO to join one of the world’s leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary circa £53,000 with benefits, subject to skills and experience.

TheCore Network Engineer – ITO role:

The Information Technology Office (ITO) team within the Francis Crick Institute is responsible for the design, implementation and operation of all IT which manages the running of the institute, along with the publication and library services provided to scientists.

The Core Network Engineer supports the IT Network and is the subject matter expert on core network technologies. The role is part of the Crick Information Technology Office. It is pivotal in ensuring the successful operation and optimisation of the core IT network.  The post holder will need to forge close working relationships with ITO colleagues, the Facilities and Infrastructure team, Science Operations, and partner organisations to operate and develop networking services.

The Core Network Engineer will support the business-as-usual activities including monitoring, on-going support, automation, and optimisation of the network services. They will recognise when projects and small works are required in support of this and contribute to the successful delivery of these and other projects. The role focusses on core routing technologies, network security, internet services and data centre networking. It will cover some campus wired and wireless services.

Responsibilities of our Core Network Engineer – ITO:

These include but are not limited to:

Daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, support ticket queues and verifying completion of scheduled jobs such as backups

Carrying out diagnosis and investigation of anomalies or in response to incidents, and working to resolve these in a timely manner both during and outside of normal working hours if necessary

Continual service improvement across the full network service lifecycle, including identification and resolution of underlying technical or procedural issues to improve system reliability and performance, and the analysis and reporting of network data – capacity, performance, security access, and projected usage

Automation of manual tasks following identification of those where this would bring material benefit in cost or time saving, or minimisation of human error

Contributing to project work as technical lead and subject matter expert for core networking

Ensuring that all deliverables are completed in a timely manner and to the appropriate level of quality

Interacting with other Crick teams and service partners to operate and maintain networked services in the building, capture network connectivity requirements, produce appropriate designs, ensure smooth delivery of projects, and optimise systems

Creating and maintaining operational and design documentation to ensure effective support and that the impact of future change requests can be assessed

Skills and experience we are looking for in our Core Network Engineer – ITO:

An undergraduate degree in a STEM subject, or equivalent experience

Experience of core networking technologies

Previous experience developing and supporting a network in a complex and similar scale enterprise environment

A proven ability to use telemetry data to report agreed metrics

Cisco CCNP/Juniper JNCIP or equivalent certification/industry experience

Demonstrable knowledge in:

Network security solutions including Firewall and VPN

Layer 3 services and protocols including OSPF, BGP and VRFs

Layer 2 services and protocols including QoS

Campus Networking

Data Centre Networking

Network segmentation

Wi-Fi technologies

Network Access Control, IEEE 802.1X and RADIUS technologies

DNS, DHCP, IPAM (DDI) systems

Network monitoring and diagnostic tools

Network infrastructure maintenance, software upgrades and troubleshooting

Packet capture and analysis

Developing network automation solutions, ideally in Python

Desirable

Previous experience or demonstrable understanding in the following:

Structured Cabling Management

Logfile Analysis

Splunk

Use of Application Programming Interfaces (APIs)

Data Centre Cooling and Power

Experience across multiple vendor networking technologies

A demonstrable ability to balance multiple priorities and operate comfortably in an environment that is developing and changing rapidly

Strong interpersonal skills and a proven track record of building effective working relationships at all levels

Previous experience of working in a scientific/medical research environment

Closing date: 26/May/2024 23.59

If you feel you have the skills and experience to become our Core Network Engineer – ITO, please click ‘apply’ today, we’d love to hear from you!

All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom