Leeds City Centre & Home working
Up to £60,000
Your new role
I am currently recruiting for a Cloud Operations Engineer for my professional services client based in Leeds City Centre. The technology team provides IT services to around 3,000 users across around 20 locations, predominantly in the UK, and is comprised of key functions including the following areas: Technology Change (including project management), Security & Governance, Architecture, IT Service Delivery and Service Operations.
Management of the UK Cloud estate primarily focused on Azure cloud Delivery and ensuring it is operated in line with best practice industry standards, that key performance metrics are captured and reported, and the IT environment is optimised. This Includes Compliance and Lifecycle management, that technology remains updated in line with vendor support and that good practice is adhered in areas including Compliance, Version Control, Capacity Management, Data Cleansing, Archiving, Backup, Recovery, DR, and Business Continuity
The current technology stack is completely cloud, primarily Azure, but also uses a variety of other dependant solutions. There is accountability within the position to further accelerate maturity include all aspects of transition including commercials, resourcing and support model and support further end-to-End planning and the delivery of the future state Cloud Service Delivery roadmap.
The candidate will be experienced in a broad variety of technology areas including Cloud, Digital and Virtual Delivery with experience across Core Network and Network Security solutions and able to demonstrate a focus in Service Management best practice.
They will have demonstrated experience and a track record of delivering a highly professional standard technology solutions at a significant organisation, with exposure to transformation in Professional or Managed Services preferred.
The post holder must be experienced in driving improvement, identifying and owning change with a track record in a high-level of operational delivery.
Experience in managing, supporting, and maintaining enterprise solutions with a good appreciation of Native Cloud design & delivery.
Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes.
Experience in implementing, customising, and supporting third party systems including managing suppliers to delivery.
Awareness of structured project management methods (SDLC, Prince, Agile, etc)
Experience in supporting a combination Cloud (Azure) and SaaS based solutions.