Job Description

Posted 3 hours ago

Business Relationship Manager (Deployment / Business Change) – NHS Digital Programme
Contract: 12 months
Rate: £450 per day (Inside IR35)
Location: UK (Remote adhoc days Leeds, Manchester, or London)

This role sits within a large-scale NHS digital transformation programme delivered via a leading consultancy partner. The programme focuses on deploying new digital services across healthcare organisations, improving how systems are adopted in practice, and ensuring successful rollout across multiple sites and stakeholder groups.

The work involves coordinating implementation activities, supporting organisational change, and ensuring that digital solutions are effectively embedded into operational environments.

The Role
As a Business Relationship Manager with a focus on deployment and business change, you will play a critical role in ensuring the successful rollout and adoption of digital services across the programme. You will act as the bridge between delivery teams and operational stakeholders, supporting implementation, managing change, and ensuring that solutions are adopted effectively within real-world settings.

Key Responsibilities

Act as the key interface between delivery teams and operational stakeholders during deployment

Support rollout of digital services across multiple organisations or sites

Drive stakeholder engagement and ensure readiness for implementation

Facilitate workshops, training sessions, and onboarding activities

Identify and manage change impacts across business areas

Support communication plans and stakeholder updates

Monitor adoption, gather feedback, and drive continuous improvement

Manage risks, issues, and dependencies related to deployment and change

Required Experience

Proven experience in Business Relationship Management, Deployment, or Business Change roles

Strong experience delivering change within NHS or public sector environments

Experience supporting large-scale system rollouts or transformations

Excellent stakeholder engagement and communication skills

Experience working in Agile or digital delivery environments

Ability to operate across both strategic and operational levels

Experience working with consultancy delivery partners

Background in service rollout, implementation, or transformation programmes

Familiarity with healthcare systems or operational environments

Experience supporting training, onboarding, or adoption initiatives

Apply now