Job Description

Posted 1 hour ago

Business Analyst

Up to £55,000

Hybrid – Taunton 2 days/week

Shape how a growing organisation uses technology and change to move forward.

Are you a BA who wants more than a documenting role? Here, you'll sit at the heart of business change, working directly with senior stakeholders to challenge thinking, design real solutions, and make sure what gets built actually delivers value.

This is a genuinely strategic BA role: you'll interrogate business needs, guide teams through complex change, and act as the trusted link between the business and IT. If you want ownership, visibility, and the chance to help shape a growing BA function, this is worth a look.

What you'll be doing

Leading BA activity across IT implementation, integration and configuration projects
Running in-depth process mapping and requirements gathering with stakeholders across the business
Turning complex needs into clear specifications, user stories and design documentation
Spotting design issues and downstream impacts before they become problems
Partnering with IT teams and third-party providers to keep projects on track
Helping shape the BA function, its standards and ways of working
Coaching and quality-checking work from junior team members
Engaging confidently with senior stakeholders, managing expectations and influencing outcomes
What you'll bring

A strong track record delivering in fast-paced, high-performing change environments
Hands-on experience with system rollouts, integrations and business change projects
Confidence managing stakeholders at all levels, internal and external
A knack for clear, high-quality written deliverables (process flows, data requirements, UI specs)
Comfort working autonomously in matrix project teams
Excellent communication skills and a business-outcome mindset, framing requirements around value, not just features
Strong analytical, organisational and change-control skills
A collaborative approach that brings people with you
Nice to have

BCS Business Analysis Foundation or Diploma
PMI-PBA
Exposure to PRINCE2, Waterfall or Agile
What's in it for you

25 days holiday plus bank holidays, rising with service
5% matched pension
Life cover
Early access to earned wages via Wagestream
Employee discounts platform, averaging £1,000/year in savings
Free 24-hour counselling helpline for you and your family
Employee Assistance Programme
Strong training and development support, including recognised qualifications
Access to online learning platforms