Job Description

Posted 2 days ago

Application Specialist

Salary: £41,935

Location: Manchester – Agile

Full Time, Permanent

Closing Date: 17th July 2024

Interview Date: 30th July 2024

Support our communities. See the difference you can make in our city.

At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.

We have an exciting position available for an Application Specialist to join us!

You’ll provide support and maintenance of business applications including core housing applications, mobile solutions, digital applications and online services to ensure they are managed and maintained to the required high standards of performance and availability.

What we’re looking for:

· A passion for delivering high quality IT services.

· Experience in complex IT services with several hundred users and multiple business critical applications.

· In-depth knowledge of Housing Management Systems and related applications

· Experience of providing proactive monitoring, support and maintenance of business applications and experience of recording and solving support issues from colleagues.

· Experience developing and maintaining line of business systems including use of relational databases.

· Management of multiple specialist 3rd party service and support providers.

· Awareness of Information Security threats and mitigations.

· Deployment of standard processes, procedures and disciplines for change, asset, problem, incident, capacity, availability, service level and risk management in an IT Infrastructure environment in accordance with ITIL principles.

Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

If this sounds like you then apply today, we’d love to hear from you!

We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.

In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.

One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role

Skills: