Job Description

Posted 4 weeks ago

Job Title: Account Manager – Managed Service Provider (MSP) with Education Sector Experience

Location: Knebworth, Hertfordshire

Job Type: Full-Time

Salary: Up to £35,000,

About the Role:

We are currently seeking a dynamic and experienced Account Manager to join a leading Managed Service Provider (MSP) serving the education sector. Our client, a top-tier MSP, is dedicated to providing innovative IT solutions that enhance the educational experience. If you have a passion for technology and a proven track record in account management within the education sector, we want to hear from you!

Key Responsibilities:

* Develop and maintain strong relationships with educational clients, ensuring their IT needs are met and exceeded.

* Serve as the primary point of contact for a portfolio of educational institutions, managing their accounts with a high level of customer service.

* Identify opportunities for growth within existing accounts and work closely with clients to develop tailored IT solutions.

* Collaborate with internal teams to ensure the successful delivery of services and support.

* Conduct regular client meetings to review performance, address concerns, and present new service offerings.

* Stay updated on industry trends and developments to provide clients with the latest and most effective IT solutions.

Qualifications:

* Bachelor’s degree in Business, Information Technology, or a related field.

* Minimum of 3-5 years of account management experience, preferably within the education sector.

* Strong understanding of the unique IT needs and challenges faced by educational institutions.

* Excellent communication, negotiation, and interpersonal skills.

* Proven ability to manage multiple accounts simultaneously, with strong organizational skills.

* Ability to work independently and as part of a team, with a proactive and client-focused approach.

* Familiarity with MSP operations and service delivery models is highly desirable.

What We Offer:

* Competitive salary up to £35,000 and benefits package.

* Opportunities for professional development and career advancement.

* A supportive and collaborative work environment.

* The chance to make a meaningful impact on the education sector through technology

Skills: