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3rd Line Support Engineer

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Job Description

3rd Line Support Engineer – Onsite – Kent – £50,000 per annum + excellent benefits


An excellent opportunity has arisen for a 3rd line engineer to work within a highly established technical department. The role will cover all aspects of the internal IT systems from desktop and server support through to cloud and data centre management.

Role & Responsibilities:

Configuration and installation of hardware within offices and datacentres

Provisioning of new network services and software applications

Working as an escalation point to other engineers on projects and support requests

Maintaining and provisioning ESXi infrastructure

Management of internal and hosted software platforms such as Azure/365 and Salesforce

Developing and implementing system processes/changes for infrastructure optimisation

Escalating priority issues to senior engineers

Essential Skills & Experience:

Minimum of 3 years experience working within an IT support role.

Strong level of Cisco experience

Strong level of Server experience 

Hands on experience of Microsoft desktop and server operating systems, Dell/HP server hardware, Linux, Azure/365/MDM, MSSQL/MySQL/Postgres and VMware ESXi/vSphere.

You will also fully understand networking components such as TCP/IP, DNS, DHCP and VLAN.

Have either managed directly or been heavily involved in software or hardware deployment projects.


£40,000-£50,000 depending on skills and experience

Overtime available

20 days holiday (increasing each year to 25 days) plus bank holidays

Career Development Plan

Pension Scheme

Health Care Membership

Use of company vehicles

Sick pay

Free Parking

Company Social Events

Job Summary

Kent Location
IT Job Pro

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