Job Description

Posted 3 weeks ago

3rd Line Support Engineer – Hybrid (Cambridgeshire) – £45k

3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | Active Directory

Salary: £45,000

Location: Hybrid (Cambridgeshire)

Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you!

I’m looking to speak with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements.

Key Responsibilities

Provide daily network and infrastructure support and analyse system requirements
Analyse existing infrastructure and make recommendations for improvements
Resolve technical problems to meet business requirements
Investigate service, system and process faults and implement preventative measures
Respond to incident reports and investigate as necessary
Assist in the implementation of backup and restoration strategies
Act as a technical escalation point for the service delivery team for infrastructure issues
Create, update and maintain technical documentation as and when required
Support and mentor 1st and 2nd line staff
The Ideal Candidate

Ability to communicate with stakeholders at all levels
Capable of prioritising a busy workload
Strong problem solving skills
Works to exceptionally high standards and promotes that behaviour in others
Good collaborator with a ‘can do’ attitude
Proactive attitude with regards self development
Desired experience with:

Networking Skills
LAN/WAN
TCP/IP
VMware
Active Directory
SQL
Veeam
Cisco/Meraki
If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details.

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Skills: