Job Description

Posted 3 weeks ago

Job title: 3rd Line Support Technician

Salary: up to £50k

Location: Cambridge

My client is a driven and successful company, and they are looking for a 3rd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.

Responsibilities:

* Setting up and supporting small and medium business networks

* Setting up/ supporting computer Networks

* Installing PCs/ upgrading software

* Building new servers to customer specification

* Support servers remotely and on-site (2003, 2008, 2012, 2016)

* Administration of IP Phone systems (via web-based interface)

* Supporting customer applications

Attributes:

* Previous experience working for an MSP or Software house would be desirable

* Team player

* Keen to learn

* Confident communicating over the phone