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2nd Line Support Engineer

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Job Description

2nd Line IT Support Engineer

Permanent

Cambridge (Hybrid)

£30,000 – £36,000 (DOE)

2nd Line IT Support Engineer needed with IT Managed Services (MSP) experience, plus strong Windows Server and IT Networking skills.

A chance to join an established IT Services business based in Cambridge, with 'hybrid remote' working options available. Start ideally Autumn 2024.

Benefits: £28 – 36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!

Key skills, experience + tasks include:

Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.

Troubleshooting, diagnosis and IT problem resolution to 2nd line level.

Project based work including IT deployments, migrations and upgrades.

Full UK Driving Licence and own transport preferred.

Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD

Skills:

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