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2nd Line Support Engineer

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Job Description

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Birmingham?

Main Duties of the Role

* Providing remote and onsite support via the phone and emails

* Creating & distributing tickets

* Fault diagnosis & resolution

* Escalating tickets where required

* Opportunity to lead projects

Your Skills and Experience

* Experience within a similar position, ideally within a MSP

* Excellent communication skills, both written and verbal

* Experience of Office 365, Azure, Active Directory, Windows Desktop & Server

* UK Driving License essential


* £27,000-£35,000 per annum, depending on experience

Job Summary

Birmingham, West Midlands (County) Location
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