Job Description

Posted 3 weeks ago

Do you want the opportunity to join a Service Provider where internal progression and upskilling is at the heart of what they do?

As this company continue their growth, they are looking for a 1st/2nd Line Support Engineer to join their tight knit team.

Responsibilities:

Provide 1st/2nd Line support for end users.

Work across various devices.

Troubleshoot and resolve issues.

Escalate to Senior Engineers when necessary.

Respond & prioritise tickets.

Respond via email and telephone to end users.

Skills/Must have:

Active Directory

O365

Previous IT Support across Windows & Apple devices

Excellent soft skills

Basic Networking skills

Skills: