2nd Line Support Engineer
Job Description
Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Birmingham?
Main Duties of the Role
* Providing remote and onsite support via the phone and emails
* Creating & distributing tickets
* Fault diagnosis & resolution
* Escalating tickets where required
* Opportunity to lead projects
Your Skills and Experience
* Experience within a similar position, ideally within a MSP
* Excellent communication skills, both written and verbal
* Experience of Office 365, Azure, Active Directory, Windows Desktop & Server
* UK Driving License essential
Salary
* £27,000-£35,000 per annum, depending on experience
Job Summary
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