Job Description

Posted 1 week ago

Bristow Holland have an excellent Senior Network Engineer position working for an exciting nationwide organisation based in Cardiff with 3 days a week working from home.

Responsibilities:

* Manage, operate, and develop the network environment for retail and business customers.

* Act as an escalation point for employees and customer service operatives, as well as providing excellent customer service to retail and business service providers.

* Perform necessary change management minimising customer impact.

* Respond to outages and major incidents and follow incident management best practices.

* Provide a point of senior escalation for level 1&2 Engineers.

* Maintain and upgrade the Core network.

Key Skills:

Essential

* In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF, MPLS).

* Familiarity with access control models and network security.

* Sharp troubleshooting skills

* Strong networking experience

Desirable

* Experience with GPON/FTTH technology, experience in a Telecom environment, knowledge of SIP.

* A strong ability to build maintain and troubleshoot MEVPN services.

* Incident Management