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Product Manager

Product Owner, SAFe Scrum Master


We are looking for a Product Owner to lead two Agile teams developing linchpin digital products driving self-service and autonomy for our customers; a B2B e-commerce portal; and the Developer experience through which we present our developer toolkits and APIs to our customers and partners. This is a new self-service customer interface web-portal that integrates a number of customer products, services and support capabilities, unifying them behind a single sign-on experience with a uniform look and feel for all customers. It is the future of how the company will work with our customers and pivotal to the company growth and customer experience roadmap.

The Product Managers with whom this role will work are based in USA, and the delivery teams are based in both the US and India. These teams are migrating to the Scaled Agile Framework (SAFe) operating model.

The role:
The Product owner is a member of the Agile Teams responsible for defining Stories and prioritizing the team backlog to streamline the execution of product priorities while maintaining the conceptual and technical integrity of Features or components for the team. The Product Owner has a significant role in quality control and is the only team member empowered to accept stories as done. This is a new and critical role supporting two Product Managers and their Agile teams and has considerable scope to grow in the coming 12-18 months. It will include:

Developer Experience (3rd Party API developers)
Customer self-service portal (All customers)
UX refresh implementation across the platform and broader product portfolio

The product owner will be:
Accountable for product owner leadership
Leading, inspiring and managing the product delivery teams.
Leading daily scrums, sprint planning, and sprint reviews.
Understanding Feature break-down
Prioritising the backlog according to the commercial priorities
Minimising the risks of delivering non-valued items.
Developing User Stories from collated requirements
Ensuring consistency while improving performance through each iteration where possible.
Planning and risk mitigating release cycles in-line with the roadmap
Collaborating with stakeholders to align the product design with development.
Manage the various dependencies on the Liferay Digital Experience Platform.
Responsible for tactical and strategic deployment of the systems integrators
Driving to record CSAT scores, and measure ease of doing business,
Role-based access control systems
Permission managed experience
Communicating the purpose and vision of the product roadmap to the wider delivery team
About you

A Certified Scrum Master (or qualified by experience)
Experienced in delivering e-commerce web portals
Confident managing remote teams
Experience of working with offshore teams and 3rd Party Systems integrators
Able to work in UK, with occasional travel to the US and India (c.10%).
Proven experience as a Product Owner.
An inspirational leader
*What we can offer you
*£75k Base Salary + £6k car allowance, 10% bonus, Private Healthcare, Matched pension contributions up to 5%, 3x Life cover

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