IT Support Engineer

We are SCC – Specialist Computer Centres . We provide business continuity break/fix repair services to an ever increasing customer base , which has resulted in a real career opportunity for a talented IT Field Support Engineer to provide cover to our customers within the North East region .

You will be delivering an effective and efficient customer focused service to all SCC clients by meeting service level agreements and exceeding customer expectations .

Main duties will include :

* Repair and maintain hardware pc's , laptops , printers , Epos and associated peripherals .

* Replacement of equipment .

* Provide full technical support to the customer .

* Deliver parts and equipment to site as required in line with contractual agreements .

* Communicate with resource control on a a regular basis .

* To attend calls in a timely manner via PDA .

We are looking for :

* Experience gained in an IT field engineering / support role .

* Excellent communication and interpersonal skills .

* Must be professional and presentable at all times.

* Experienced in server , desktop , laptop , printer repair .

* Operating system knowledge

* Full , clean driving license

Interested ?

Then click the response button now

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