Job Description

Posted 3 weeks ago

Job Title: Telesales Manager

Location: Herfordshire

Salary: up to 55k base

Join an established IT Managed Services organisation offering Connectivity, Cloud, Cyber, and Print services to businesses across the UK.

We are seeking a skilled Telesales Manager to lead our dynamic prospecting team in selling IT Managed Services B2B.

Key Responsibilities:

– Develop and execute telesales strategies to boost lead generation and drive sales growth.

– Coach and manage a team of prospectors, enhancing their performance through focused training and motivational techniques.

– Analyse call metrics and sales data to pinpoint trends and areas for enhancement, leading to an increase in conversion rates.

– Collaborate with marketing and sales departments to align on campaign objectives and optimise customer outreach.

– Utilize CRM software to track customer interactions, ensuring precise data entry and follow-up procedures.

– Craft call scripts and objection handling tactics to elevate customer engagement and satisfaction.

– Conduct regular performance evaluations, offering constructive feedback to uphold team morale and productivity.

– Manage budget allocations for telemarketing campaigns, maximizing cost-effectiveness and ROI.

– Implement quality control measures to oversee call quality and customer service standards.

If you're passionate about driving sales success and leading a high-performing team, this role is perfect for you! Apply now and be part of our innovative journey in delivering top-notch IT solutions.

For all interested parties, please click apply, or email me at (url removed) for a confidential discussion