Support Specialist

Full Time Greater London IT Job Pro UK

Job Title: Infrastructure Specialist

Start Date: ASAP

Day Rate:  £(Apply online only) depending on experience

Length: Initial 3 month contract

My clients are one of the UK's best respected Law firms in London and they are looking for an Infrastructure Specialist to join their team.

The Role:

Provisioning of end-user services, including help desk, AV and technical support services
Customer focused and communicates effectively and expertly with all levels of employees
Ensure that all requests from users are logged, updated and closed in line with operational level agreements
Perform all information systems operations activities, including checking error logs, verifying integrity of systems, performing disaster recovery drills and maintaining operations logs
Install, configure and deploy computer system hardware and software including but not limited to operating system and application software
Installation, configuration, maintenance, and troubleshooting of end user hardware, software and peripheral devices
Administer and maintain end user accounts, permissions, and access right
Provide on-call technical support for low-side and high-side environments.Key Skills:

Previous experience of working within a Desktop Support role
Video conferencing with AV
Windows 10
Office 2016
A confident communicator
Excellent customer service skillsIf you feel like you are the perfect candidate for this role or know someone that is – then please send in your updated CV over

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