Solution Architect (Customer)

Full Time Coventry West Midlands (County) IT Job Pro UK

Pertemps Managed Solutions are currently recruiting for a Solution Architect (Customer) to work with one of the UK's major utility providers.

This role is for an experienced Solution Architect with significant Microsoft Dynamics experience to join an expanding team

Solution Architect (Customer) – Accountabilitites

You will be responsible for designing and delivering new solutions or updates to our customer platform, while working with the Enterprise Architects and other business leaders
You’ll also be driving and influencing the strategy going forward
You will be part of the Strategy and Design group, working for the Solution and Design Team Manager and alongside the Enterprise Architects as part of the programme team for the Customer train within the Technology department
You'll be Responsible for research, select, document high level designs and implement (through scrum teams) data tools and repositories to address business requirements and information requests
You’ll need to be reach out to Stakeholders, engaging with them, using your technical knowledge and relationship skills to work with them, explaining in ways they can understand and also learning from them to really know our business and their needsSolution Architect (Customer) – Expereince

Experience of designing solutions based on the Microsoft Dynamics platform and the associated systems such as our large billing system
Expereince of Microsoft Dynamics, both on premiss and 365, Data modelling and Customer Relations Management (CRM) system
Expereince of Telephony Systems – call recording, routing, self service and IVR experience with Genesys Cloud will be advantageous
Experience of working with public cloud such as Office 365, Microsoft Azure, Amazon Web Services and IBM
Experience of complex enterprise application integration. E.g SAP to Microsoft
Solution Architect (Customer) – Qualifications
At least one of the following is required:-

Microsoft Azure Architect Technologies (MAZ-303) or
Microsoft Azure Architect Design (MAZ-304) qualifiedIf this sounds like something for you – APPLY TODAY

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