Job Description

Posted 1 week ago

Are you a ServiceNow pro who loves shaping great employee experiences. We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes.

What You'll Be Doing

Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Centre, Lifecycle Events, and more.

Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions.

Be the technical go-to person for the team – helping guide consultants and developers during delivery.

Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve.

Make sure our designs follow best practices and deliver value – not just functionality.

What You Bring

Hands-on experience with ServiceNow HRSD – ideally across multiple modules.

Solid understanding of ServiceNow architecture, integrations, and platform capabilities.

Experience leading end-to-end implementations or solution design for enterprise clients.

Great communication skills – you can talk tech with developers and strategy with business leaders.

Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus.

Eligible for security clearance / ILR