IT Job Pro

Service Support Analyst

Viewed 0 times

Job Description

Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking for their first opportunity.

What will you be doing?

Providing 1st Line Service Desk Support
Answering the Service Desk phone and mailbox
Creating/Updating ticket logs
Providing support on Microsoft Windows 10/11 operating system
Supporting users over phone, email and in person What experience do you need?

To be considered for the IT Service Desk Analyst role, you must be:

Previous experience within an IT Support role ideally within a service desk environment
Experience supporting Office 365 and Windows environment
Active Directory
Windows Server (Apply online only)
Self-motivated with a positive attitude
Good communication skills and strong customer service This role is based in In Cheltenham on site 5 days per week.

If you match the above please apply now with an up to date version of your CV

Job Summary

wave-1-bottom
Cheltenham Location
IT Job Pro

Similar Jobs

The largest community on the web to find and list jobs that aren't restricted by commutes or a specific location.