Service Now Platform Manager
Based in London a Service Now Platform Manager is required to work on a 3 month contract for a major banking client.
Day rate – £500 to £585 per day
Complete a review of the Service Now Platform, Date Model, integrations, architecture, support model, platform performance, team performance
Manage the IT Service Owner activities for the renewal of the Service Now licenses via the same or a new License Added Reseller.
Identify improved ways of working with the License Added Reseller
Identify improved ways to partner and optimise the relationship with Service Now
Review the ITSM tooling and integration providing a recommendation for improvements
Identify ways to optimise the use of the Service Now Professional License in the most cost effective way and/ or create business cases where investment is requiredSkills
An understanding of Service Now Platform and Service Now CSDM.
Service Now accreditations would be a massive benefit.
Strong experience of managing a team of outsourced or insourced developers
Experience prioritising workload in an agile manner
Experience acting as the Application Manager
Previous experience and understanding of best practise configuration of Service Now Discovery and integrations with other secondary sources e.g. SCCM, SolarWinds, VCenter, ControlM
Experience of having carried out consultancy engagements to assess and improve Service Now as a Service
Good working understanding of ITSM processes across the lifecycle.Please note that candidates can operate via an LTD company.
If you would like to be considered for this role please don't hesitate to click apply or call Daniel McShane for more information.
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