Job Description

Posted 3 weeks ago

IT Service Desk Analyst

Location: Leeds,
Job Type: Contract
Duration: 3 months
Start: ASAP
Rate: £130 – £160 INSIDE Required Skills & Qualifications:

Experience troubleshooting issues with Windows 11 and Microsoft Office 365.
Familiarity with diagnosing internet connection and Wi-Fi issues.
Day-to-day administration skills in Active Directory and MS Exchange Console.
Basic networking experience, including patching and knowledge of DNS/DHCP.
Experience with VMware Horizon View or other VDI technologies is ideal.
Proficiency in PC hardware and software maintenance, including Windows updates and Anti-Virus.
Strong problem-solving and analytical skills, with the ability to work calmly under pressure.
Good knowledge of ITIL methodologies and excellent customer service skills.
At least one year's experience in a professional services environment is preferred