Service Desk Analyst

Full Time South Yorkshire IT Job Pro UK

My client, a well-established distribution company, are looking for a Service Desk Analyst to join their team to keep up with their constant growth. This hybrid role will be based in their Sheffield office and is a brilliant opportunity for someone who has a passion for IT and who is looking to either take the next step in their career or it is ideal for an enthusiastic IT graduate looking to kickstart their journey.

Requirements and Responsibilities:

– Windows server 7/10/11 workstation support

– Microsoft Office 365

– Active Directory

– Basic network understanding

– Hardware (Pc's, printers)

– Escalating issues if required on to the next support level through a ticketing system

The ideal candidate will have 1st line support experience or relevant qualifications. They will possess strong communication skills and be willing to work hard amongst a team environment, while also taking the initiative to work alone.

I would love to hear from you if this sounds like your ideal role! Please contact Charlotte Attwood by email or alternatively reach me on my direct line (phone number removed).

I look forward to hearing from you!

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