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Service Delivery Manager

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Job Description

Service Delivery Manager (IT infrastructure) – Remote / work from home

£60,000 – £80,000 & health/life/income insurance & 38 days holiday

This is a great opportunity for an IT infrastructure focused Service Delivery Manager with a strong Linux background to join a leading technical consultancy, helping to deliver HPC related managed services and projects.

Due to significant expansion into the USA, this role will be working closely with a US based team and therefore will need to be willing to work to US east coast time zones (typically starting at 14:00 and finishing at 22:00).

The Service Delivery Manager will oversee both technical and administrative responsibilities, including:

* Technical troubleshooting

* Managing team performance

* Resolving reliability challenges

* Monitoring service metrics

* Upholding key SLAs

* Leading the team to operational excellence

The role would be ideal for someone with the following skills/experience:

* Experience of Linux infrastructure systems management

* External client managed services

* Service metrics and ITIL

* A technical degree would be beneficial

Some of the benefits that come with the Service Delivery Manager role include:

* A starting salary of £60k+

* Health insurance

* Life insurance

* Income protection

* 30 days paid holiday, plus banks on top

* Buy or sell up to 5 days holiday on top

* Fully remote work

* Industry leading training

Job Summary

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Clerkenwell Location
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