IT Job Pro

Senior Technical Operations Engineer

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Job Description

Hybrid Working Model (3 days in the office)

€60,000/Year + 10% Bonus + Benefits

Dublin 8 Location

 This is a role where the Senior Technical Operations Engineer aims to oversee the entire range of IT-dependent products and services. The team you will be part of is responsible for consistently delivering high-quality assurance, customer service, and IT build services, ensuring they are effective, efficient, customer-oriented, and safe. The ideal profile for this position should poses a good mix of broad range of hands-on technical skills, with strong operational support experience. 

Your Responsibilities:

Detection, diagnosis and resolution of incidents/problems

Develop & perform routine checks and preventative maintenance on all services

Assess planned changes for operational or other impacts

Successful achievement of service availability targets

Follow the agreed processes to ensure assurance of service

Carry out tasks/projects as required by IT management

Your Experience & Education:

Degree in Computer Science, Computer Engineering, Management Information Systems, or equivalent experience

Minimum of 7 years’ experience in a team supporting complex business support systems

High level of proficiency in the following areas:

Scripting technologies (Python, Perl, etc) for task automation

Open source databases such as MongoDB, MariaDB, PostgreSQL, etc

Red Hat Enterprise Linux, CentOS, and/or Ubuntu

Familiarity with

Prometheus

Grafana

Kibana

Docker

Kubernetes

Keycloak

RabbitMQ

Swagger

Strong analytical and problem-solving skills

Knowledge of operational best practices in a public-facing always-available environment

Proven understanding of IT Services/Applications/Protocols

Strong knowledge of service management guiding principles

Please feel free to APPLY directly or contact me on (phone number removed)/(url removed) for a more detailed chat

Job Summary

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Dublin Location
IT Job Pro

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