Senior IT Technician – Edinburgh – up to £30k

Full Time Queen Street City of Edinburgh IT Job Pro UK

Senior IT Technician – Edinburgh – up to £30k

We are proud to representing a market leader in their search for an experienced and passionate IT technician. If successful you will provide support to companies across Scotland. The main office is comfortably commutable from East Lothian, Midlothian, West Lothian, Musselburgh and Edinburgh. During the pandemic you will initially be working from home and carrying out client visits as needed.

The role is to provide support for Desktop & servers, Printers, Broadband, Microsoft 365, and VOIP solutions. As you gain experience there will be opportunities for you to expand the technologies you work with. The Ideal candidate would have ambition to take on the managing a service helpdesk. The successful candidate will be reporting to the managing director, ensuring Service Level Agreements are made and overlooking 1st line support.

Ideally, you will have experience and knowledge of the following:

* Experience supporting enterprise services at 2nd/3rd line supporting a highly available enterprise environment

* Strong knowledge of Microsoft Technologies Windows, Exchange, Active Directory, O365, Azure

* Engaging with 3rd party/vendors where appropriate to escalate and prioritise issues

* A working knowledge of SANs.

* Strong knowledge of VMware Administration, Support and Delivery.

* A good understanding of Cisco Networks (switches, firewalls, WiFi and VPN), network protocols and performance management.

* Experience working in an ITIL environment and an understanding of key ITIL Service Management Areas.

* Excellent English skills

* Excellent telephone and written communication skills

* Excellent one to one personal skills

* Office 365 migration, set up and installation

* Configuring and troubleshooting Windows 7, 8 and Windows 10 Professional

If you are currently looking for a new opportunity and match the criteria, please apply below to be contacted immediately for more information regarding this opportunity.

Salary £20,000 – £30,000 (Depending on experience)

Senior IT Technician – Edinburgh – up to £30k

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