Job Description

Posted 3 weeks ago

About the role
As a Senior Implementation Consultant you'll be responsible for leading, coaching and delivering implementation consultancy activities for Zellis’ customers on multiple aspects of their solutions or services delivery.
You'll be a subject matter expert in HCM solutions and must have excellent stakeholder management and client relationship building skills. You'll be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis’ suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the Implementation Project or Programme Manager. You'll also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget.
You'll be instrumental in supporting, coaching and mentoring other Implementation Consultants to support their skills development.
Key responsibilities include:
* Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis’ range of solutions and services, partnering with the customer to develop a “One Team” approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget.
* Delivery of implementation tasks against the agreed project plan and scope, following the Zellis standard Project Implementation methodology.
* Preparing, reviewing, agreeing and implementing any deliverables assigned to you as part of the delivery plan.
* Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and, where agreed, in line with all acceptance criteria.
* Supporting the Project or Programme Manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place.
* Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation Project or Programme Manager (or Zellis senior leader) in a timely fashion.
Skills & experience
* Experience delivering on Implementation, Software, Advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 employees and £300k budgets).
* Experience as a Lead or Senior Implementation Consultant in HCM or Payroll solutions.
* Either existing expertise (or the aptitude to develop) core skills and proficiency in a wider range of technical skills, including main feature functions, setup and configuration in ResourceLink, MyView and Zellis HCM Cloud; ZIP APIs, connectors and integration methods; system and health reviews.
* Expertise at data migration and loading for complex data structures.
* Expertise at master data and payroll reconciliation for complex employee payroll data, gross to net calculations and associated outputs.
* Proficiency in relevant technical skills (e.g. solution design and troubleshooting standard pay element formulae, service conditions, leave management schemes, etc).
* Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes).
* Follows an expert approach to identifying and resolving highly complex risks and issues.
Benefits & culture
At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.
Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:
* Unstoppable together.
* Always learning.
* Make it count.
* Think scale.
Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.
We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:
* A competitive base salary, plus cash car allowance.
* 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
* Private medical insurance.
* Life assurance 4x salary.
* Enhanced pension scheme with company contributions up to 8.5%.
* A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure