Senior Communications Engineer

Full Time City and County of the City of London IT Job Pro UK

Senior Communications Engineer / Fibre Optics / LAN / WAN / Cisco / CCNA / Routers / Switches / Networking / Networks / Servers

Senior Communications Engineer / Fibre Optics / LAN / WAN / Cisco / CCNA / Routers / Switches / Networking / Networks / Servers

Our client, a leading IT Solutions Provider, are currently looking to add a Senior Communications Engineer to their growing onsite support team. This is an exciting opportunity to join a company who have been at the forefront of pioneering data centre solutions for over 30 years.

The Senior Communications Engineer will be responsible for escalations from customers and incident management queries.

Salary – £45,000 basic + bonus + shift allowance + benefits

Location – Central London

Shifts – Four days on, four days off, four nights on, four days off (includes bank and public holidays) – shifts are 8am-8pm and 8pm-8am

Key Responsibilities

3rd line contact point for customers, receiving and handling requests for support
Prioritises and diagnoses incidents according to agreed procedures
Investigates causes of incidents and seeks resolution
Undertakes routine installations and de-installations of items of hardware and/or software
Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools

Required Technical Experience

Sound knowledge of wide area networking and all associated protocols to perform sectionalisation and testing
Good understanding of RJ45, G.703, Type 43 BNC and fibre interfaces
Ability to conduct fault isolation and problem solving associated with WAN
Ability to understand and use routers, switches, firewalls and servers
Good understanding of Microsoft and Linux O/S and associated products
Experience of installation and maintenance of Cisco Routers
CCNA certified (desirable)
Person Specification

Strong communication skills
Customer Focused
Self-motivated
Team Player
Analytically mindedIf this role is of interest, please apply with an up-to-date copy of your CV.

Senior Communications Engineer / Fibre Optics / LAN / WAN / Cisco / CCNA / Routers / Switches / Networking / Networks / Servers

Senior Communications Engineer / Fibre Optics / LAN / WAN / Cisco / CCNA / Routers / Switches / Networking / Networks / Servers

To apply for this job please visit itjobpro.co.uk.