About The Role
The Platform Services team sits within the Technology Practice in the Cloud Business Unit.
The team is responsible for the implementation, enhancement and continued support of Claranet’s UK Cloud hosting platforms (private and public), this includes multi-tenant and dedicated platforms for customers and internal systems.
The team has three sub-teems within it, namely Backup, Infrastructure and Network teams. The team works closely together while focusing on their specific technologies and expertise.
Sitting within the Platform Services Backup team, this role is for an engineer with Backup experience. The role focuses on implementing, supporting and monitoring Backup technologies. The primary technology is Veeam, so experience with Veeam is a key however multiple Backup technologies are in use. With the role comes training and opportunity to progress and lead within Backup technology field.
Essential duties & responsibilities
Lead, design and deploy Backup infrastructure for shared platforms and dedicated customer solutions.
Work within the Backup team on supporting, maintaining, and reporting for Backup technologies.
Participate in problem management on a day to day basis and during major incidents.
Undertake additional projects and support tasks as appropriate to the role.
Act as an escalation point through expert knowledge. (Including on call as part of a rota)
Maintain an in-depth knowledge of all vendor technologies relevant to Claranet platforms.About The Candidate
An excellent understanding of backup technologies
Veeam v10/v11 experience. Installation, setup, configuration, management and reporting
Experience of Veeam Cloud Connect
Experience in using Veeam Agent for Windows and Linux
An understanding of storage technologies
Familiarity of VMware vSphere suite
Excellent troubleshooting skills
Ability and drive to create and maintain up-to-date documentation (processes, Visio diagrams, Excel spreadsheets)
Enthusiastic and highly motivated.
Desire to learn and progress within the company
Ability to work under own initiative.
Excellent organizational skills
Excellent customer service skills
Excellent communication skills
Sound problem solving skills and attention to detailIn addition, the following are highly desirable:
Experience working with Microsoft Azure.
Veeam VMCE certification
Experience of Backup Pro (Attix5/Redstore) or other Backup technologiesAbout The Company
Claranet combine pioneering technologies, practices, and expertise to propel our customers ambitions. Through a vibrant customer centric culture of collaboration, learning, and opportunity, we nurture a dynamic community of the best technology and service expertise spanning cloud, cybersecurity, networks, and unified communications.
Founded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of circa £400 million, over 6,500 customers, and more than 2,500 employees in nine countries. In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.
Claranet consistently appears in The Sunday Times Top Track 250 as one of the fastest growing privately-owned businesses in the UK. Our international success is driven by local service, out of local offices, using a mixture of local and international infrastructure, including hyperscaler clouds.
Businesses of all sizes need to get the most from the latest cloud technologies, tools, automation, and development practices to solve their toughest business challenges. We provide consulting and management services covering the full range of hybrid cloud options. Claranet is one of the only two companies in the world to hold premier partner status with AWS, Google, and Microsoft as well as providing our own Claranet Cloud solutions.
The Cloud Business Unit represents over £50m+ in annual revenues from a wide range of small, medium and large Enterprise Customers and specialises in Enterprise Scale Cloud Adoption and Migration projects, with a focus on delivering next generation Managed Services to our Customers
To apply for this job please visit itjobpro.co.uk.