Senior AV Event & Break-Fix Technician

Full Time London London IT Job Pro UK

Our client who is a well established AV company, is looking for an Senior AV Event & Break-Fix Technician in the London area.

* Senior AV Event & Break Fix Technician

* London based (multiple client sites)

* Excellent salary

* Package including pension, healthcare etc

The role is working between multiple client sites assisting with the event and BAU support. Experience in both meeting room support and event support is essential.


* Provide real time on-site support

* Conduct daily morning checks across all applications and technologies deployed

* Fault handling and tracking of all AV fault related tickets raised via ticketing system through to resolution

* Track and manage all AV requests received via dedicated AV Phone & Email

* Troubleshoot AV related technology

* Provide break/fix, moves/add/change services as required

* Experience and good understanding of all technologies deployed

* Ensure all equipment faults and requests are reported via the on-site procedures

* Setup, testing, operation, and break down of audio visual and video conference equipment as required

* Event Support – preparation / rehearsals / Co-ordination of rental equipment

* Set up & support meetings & conferences as required

* Provide support on an individual basis to users at all levels of seniority on Audio Visual equipment, connectivity and applications where appropriate

* Locate faults or problems and provide solutions on a first /second line basis and provide a work around, if problem is critical

If you are interested in this role and wish to hear more, please apply to this advert with an update CV

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