Salesforce Engineer

Seeking professional fulfilment? Looking for an opportunity to be valued and the chance to excel as a Salesforce Engineer?

We are an agile B2B supplies distributor part of a US fortune 500 group, with a mindset of successful high growth start-up! Due to another period of exciting growth, we now require a Salesforce Engineer to add to our growing team.

What we offer

* Up to £49,500 package (45k base, 10% bonus)

* Culture of small teams of skilled people, in a friendly and relaxed environment

* Great office in Moorgate, remote until at least 2021

Role/Responsibilities

You will play an integral part in the roll out of a brand-new greenfield Salesforce platform!

* Partner with Development team members to ensure timely delivery of work to business stakeholders

* Translate high level initiatives and features from the program backlog into epics and stories

* Design, develop, test, and implement stories for Salesforce CRM and PRM

* Work with business partners to document business processes and system requirements

* Prepare requirements and design documents, configuration workbooks, test cases and other documentation as required through the project lifecycle

* Support and troubleshoot integrations between Salesforce and other enterprise systems

* Ongoing improvements in the Salesforce instance by doing continuous research of new Salesforce feature functionality

* Regularly perform database de-duping and clean up procedures

* Monitor support queue, respond to incoming tickets

* Managing SLAs, KPIs, investigation, and resolution

* Grant/ remove and maintain user licenses

* Security maintenance, including sharing rules and security levels

* Design, Create and maintain user roles

Requirements

* Solid Salesforce experience with demonstrated track record of success

* Strong business process knowledge on Sales Cloud and/or Service Cloud

* Proven experience in designing & implementing solutions on a Salesforce platform

* Experience with integrating CRM with business systems

* Salesforce Certified Administrator

Bonus

* Understanding of the Agile methodology

* Understanding of the implementation and adoption of lightning and communities

* CRM Strategy skills

Other Benefits

* Remote working / Flexi hours

* 10% company bonus! (paid twice a year)

* 8% pension (no need to match!)

* Career Progression

* 25 days holiday

* Medical insurance (inc family)

Why Join?

An opportunity to work as part of a truly world-class team. We have a relaxed, friendly and homely environment, inspiring good learning and great results!

Sound of interest? Please apply to find out more

To apply for this job please visit itjobpro.co.uk.