Job Description

Posted 4 weeks ago

Salesforce Administrator

Cambridge/hybrid (6-month FTC)

An exciting opportunity to support the implementation, integration, and rollout of a new technology stack. Joining the team on a 6-month fixed term contract, you'll configure systems, optimise workflows, and ensure smooth adoption across all departments.

Key Responsibilities:

Assist in finalising a major systems implementation project.
Configure and optimise a new Salesforce instance.
Support SaaS tool integration, ensuring smooth data flow.
Conduct data cleansing, mapping, and migration.
Develop user guides and training materials.
Provide post-implementation support and troubleshooting.Essential Skills & Experience:

Strong Salesforce configuration expertise (workflows, automation, custom objects).
Experience with SaaS integrations (Celigo preferred).
Logical approach to systems and data management.
Proficiency in spreadsheets (Excel/Google Sheets).
Proactive problem-solving and attention to detail.
Strong communication and collaboration skills.Desirable Skills:

Experience with SaaS billing systems (e.g., Chargebee).
Familiarity with marketing and support tools (e.g., HubSpot, Zendesk).
Knowledge of call intelligence and customer success software.
Background in process documentation and training