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Project/PMO Support Officer

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Job Description

An IT consultancy specialising in providing data-driven solutions in the supply chain sector is seeking a Project Support Officer to support the planning, coordination, and governance of projects and programmes across the business. The PMO Support Officer will have previous experience supporting within a multi-project environment, strong organisational and administrative skills, excellent attention to detail, and a good understanding of project management methodologies. Additionally, you will be proficient in using project management tools and a proactive and adaptable approach to collaboration and delivery.

Applications from ex-military personnel are strongly encouraged

Key Responsibilities:

Provide day-to-day support to project and programme teams across a diverse range of initiatives

Assist in maintaining project documentation, plans, reports, and registers (e.g. risk, issue, action, decision logs)

Support the PMO in monitoring progress, tracking milestones, and producing regular performance reports

Coordinate project meetings, workshops, and governance forums, including preparing agendas, minutes, and follow-up actions

Ensure compliance with project governance frameworks, standards, and reporting requirements

Contribute to the continuous improvement of PMO processes, templates, and tools

Assist in resource tracking, financial reporting, and project forecasting activities

Support stakeholder communications and maintain effective working relationships across teams

Support day-to-day operations and demonstrate flexibility and adaptability when required

Provide general administrative and practical support

Contribute to continuous improvement

Maintain a proactive and dependable approach

Travel to customer sites and other locations when required

Knowledge, skills and qualifications:

Essential:

Experience providing project or PMO support within a multi-project environment

Strong organisational and administrative skills with excellent attention to detail

Proficiency in project management tools (e.g. MS Project, Jira, Confluence, or equivalent)

Good understanding of project management methodologies (e.g. PRINCE2, Agile)

Excellent written and verbal communication skills

Ability to work effectively with cross-functional teams and manage competing priorities

Proactive and adaptable approach with a focus on collaboration and delivery

Desirable:

Relevant qualification or certification in project management or administration

Salary: £32,000 to £45,000 DOE          

Benefits: 25 days + 8, pension scheme, training and professional development opportunities, flexible working arrangements, company device

Job Summary

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Bury St Edmunds Location
IT Job Pro

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