Project Manager / Business Analyst

Full Time South Yorkshire IT Job Pro UK

Elevation Recruitment Group looking to recruit a Project Manager who has a blend of PM and BA skills and experience on behalf of a Rotherham-based consumer services business. The successful Project Manager will be required to carry out on going project work based around a new dialler system (Genesys) that the business have recently invested in.

Duties and Responsibilities:

*Develop detailed project plans based on changing needs and requirements
*Identify and assign project tasks based on the skill sets, experience, and strengths of staff members
*Monitor project performance to ensure timely delivery
*Gather and document user stories and functional / non-functional requirements
*Help identify required process and technology enhancements

We are keen to speak with Project Managers or Business Analysts with the following skills and experience:

*Ability to interpret relevant information, analyse complex data, and come to well-informed conclusions
*Strong analytical and problem-solving abilities; a commercial and bold thinker
*Excellent interpersonal, stakeholder and communication skills
*Contact centre experience would be beneficial

To find out more about this opportunity contact us today

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